Account Deletion Request
Delete Your Account and Data
If you wish to delete your Wortkarten account and all associated data, you can submit a deletion request using the information below.
What Will Be Deleted
When you request account deletion, the following data will be permanently removed:
- Your account information (name, email address)
- All learning progress and statistics
- Your vocabulary cards and custom collections
- App preferences and settings
Please note: This action cannot be undone. Once your account is deleted, you will not be able to recover any of your data.
Data Retention Period
Your data will be permanently deleted within 30 days of your deletion request. Some anonymized analytics data may be retained for legal compliance purposes but will not be linked to your identity.
How to Request Account Deletion
To delete your account, please contact us via email:
Email: support@wortkarten.com
Please include the following information in your email:
- Subject line: "Account Deletion Request"
- The email address associated with your Wortkarten account
- Confirmation that you understand all data will be permanently deleted
We will process your request and send you a confirmation email within 2-3 business days.
Alternative: Delete Account In-App
You can also delete your account directly from within the Wortkarten app:
- Open the Wortkarten app
- Go to Settings
- Scroll down to Account section
- Tap Delete Account
- Confirm your decision
Questions?
If you have any questions about the account deletion process, please contact us at support@wortkarten.com